What’s New in Communications Server ‘14 – New Phones (Polycom)

Polycom will be releasing three new CX phones in conjunction with the Communications Server’14 launch. The new thing about these phones is that Polycom was able to put their HD Voice technology into the phones.

The First Phone is the CX500.  The CX500 is targeted as a “common area” phone.  Most common use cases will be lobbies, travel cubicles, etc.

CX500 IP Phone
  • Large color display to view call and directory information
  • Polycom HD Voice technology in the handset for stunning voice quality and clarity
  • Single integrated Power Over Ethernet (PoE) port for simple installation
  • Wall-mountable for easy deployment
Like the rest of the new CX phones, the CX500 is PoE capable.  The main differences from the CX600 are that the CX500 is wall mountable, does not have the second ethernet port or USB connectivity, and does not have a 2 way speakerphone.  However, it retains Polycom’s HD Voice technology.
Next phone will be the CX600.  This is likely targeted towards the typical business worker.
CX600 IP Phone

  • Large color display to view call, directory and presence information
  • Polycom HD Voice technology in the handset, headset and speakerphone for stunning voice quality and clarity
  • USB port for optional “Better Together” capabilities
  • Two-port Gigabit Ethernet switch for PC pass-through
Lastly, Polycom will be releasing a conference phone in the well-recognizable star/spider form factor.  It will be branded as CX3000.
CX3000 IP Conference Phone
  • Polycom HD Voice technology, turning ordinary conference calls into crystal-clear interactive conversations
  • 12-foot microphone pickup range to hear all participants clearly
  • Large color display for easy access to call, directory and presence information
Like the other phones listed here the CX3000 is also PoE capable.  All of these phones use the same Communicator Phone Edition application so that the user experience is the same between the devices.

About David Lim

David has over 15 years of experience in IT industry in designing and implementing Microsoft Solutions ranging from small to enterprise customer. He also has experience in designing and developing Microsoft Unified Communications, Collaboration and Office 365 solutions with focus on Exchange, Lync & SharePoint as well as strategic migration planning in complex business environments. He is specializing in architecture and design of Lync Voice deployments. He has been actively involved in various speaking engagements, the recent being the sessions on Lync On-Premise and Office Interoperability in September 2011 and Office 365 Introduction in November 2011. In recognition of his high-quality real-world technical excellence with the community and with Microsoft, David received the prestigious Microsoft Most Valuable Professional (MVP) Award in April 2011.
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