Walk Through – Configuring Monitoring in Lync Server 2010 (Part 15)

In this walkthrough, you will configure the Monitoring server role. First verify the Monitoring policy for CDR and QoE has been enabled by default and that all services are running. Then configure SQL Server Reporting Services and deploy monitoring server reports.

On the Lync FE Lync Server Control Panel, click Monitoring and Archiving. On the Call Detail Recording tab, double-click Global.


On the Edit Call Detail Recording Setting – Global page, verify the Enable monitoring of call detail recordings and Enable purging of call detail recordings check boxes are selected and then click Commit.


Click the Quality of Experience Data tab, and then double-click Global.


On the Edit Quality of Experience Setting – Global page, verify Enable monitoring of Quality of Experience (QoE) data and Enable purging of Quality of Experience (QoE) data check boxes are selected and then click Commit.


On Lync FE Topology Builder, add the monitoring server and publish.

On Monitoring Server, Install the Monitoring Server Role by using “Install or Update Lync Server System”. Follow the steps from 1 to 2. 



On SQL Server, click Start, click All Programs, click Microsoft SQL Server 2008 R2, click Configuration Tools, and then click Reporting Services Configuration Manager.


On the Reporting Services Configuration Connection page, verify that the Server Name, and then in the Report Server Instance drop-down list, click MSSQLSERVER and click Connect.


In the Reporting Services Configuration Manager, under Connect, along the left side, click Web Service URL.


On the Web Service URL page, in the SSL Certificate drop-down list, click UC-SQL01.theunify.net, and then at the end of the page, click Apply.


Wait as the certificate is applied. Notice the URLs listed on the page, and then click Exit to close Reporting Services Configuration Manager.

On Monitoring Server, click Start, click All Programs, click Microsoft Lync Server 2010, and then click Lync Server Deployment Wizard. 2. In the Deployment Wizard, click Deploy Monitoring Server Reports on the right side of the page.


On the Specify Monitoring Server page, review the settings, and then click Next.


On the Specify Credentials page, enter domain credential, and then click Next.


On the Specify Read-Only Group page, in the User group box, type RTCUniversalReadOnlyAdmins, and then click Next.


On the Executing Commands page, when the status shows as Completed, click Finish. This command will take 3-4 minutes to complete.

Once the Monitoring Report Pack completed, you may start to view the report.

See you next year and have a Happy New Year!!


About David Lim

David has over 15 years of experience in IT industry in designing and implementing Microsoft Solutions ranging from small to enterprise customer. He also has experience in designing and developing Microsoft Unified Communications, Collaboration and Office 365 solutions with focus on Exchange, Lync & SharePoint as well as strategic migration planning in complex business environments. He is specializing in architecture and design of Lync Voice deployments. He has been actively involved in various speaking engagements, the recent being the sessions on Lync On-Premise and Office Interoperability in September 2011 and Office 365 Introduction in November 2011. In recognition of his high-quality real-world technical excellence with the community and with Microsoft, David received the prestigious Microsoft Most Valuable Professional (MVP) Award in April 2011.
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